Shipping & Returns

Shipping

We use Sendle as our online delivery service. For more information about Sendle, please see their website https://support.sendle.com/hc/en-au

Refunds

Goods invoiced by Mayfair Dental Supplies (Mayfair) (ABN 75 638 925 327) are supplied upon the following terms and conditions and not otherwise. Mayfair expressly rejects any conditional sales order placed by the customer unless otherwise agreed in writing.

Payment Terms

Online shopped items must be paid in full at checkout. Any monies outstanding beyond terms agreed in writing by Mayfair may incur an interest charge of 2% per month.

Ownership

  • (1) Goods invoiced by Mayfair to the customer remain the property of Mayfair until payment in full has been received. Mayfair reserves the right to retrieve their goods or goods of equal value from the customer if there is default in payment. The customer holds full liability for any goods with attached monies owing. The customer will maintain goods in the condition as received.
  • (2) In the event of the customer (sole trader, partnership or company) going bankrupt, into liquidation, receiver appointed or changes ownership the conditions above will continue to apply.
  • (3) If the purchaser (being the company) fails to pay an account by the due date its Directors will be personally, jointly and severally liable to Mayfair.
  • (4) By receiving the goods, the customer wholly accepts Mayfair trading terms and conditions.

Claims

Claims for shortages or delivery discrepancies are to be notified within seven (7) days of delivery. Claims made subsequently will not be recognised.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange, please send us an email at orders@mayfairDS.com.au. Goods will need to be returned as new, in all their original packaging. Return of good to Mayfair will be at the buyers expense unless agreed.

Return Of Goods

All goods being returned must have prior approval and corresponding invoice number/s quoted. A copy of the corresponding tax invoice must be supplied with the goods, otherwise credit or replacement will not be authorised. Freight charges incurred for goods being returned is at the cost of the sender/consignor, unless otherwise arranged and accepted by Mayfair.

Pricing

All prices are in Australian dollars and subject to change without notice.

Freight Charges

Mayfair reserves the right to charge a freight cost, to be agreed, on any orders below $300.00 excluding GST for the Perth Metropolitan Area. All other orders outside of Perth Metropolitan Area, regardless of value, will be subject to a freight cost, to be agreed at placement of order.